Version v.3.10.47 introduces blacklists of numbers to block in live traffic. The blacklists are managed in Switch Adapter module. You can configure a list of CLIs or dialled numbers to block in live routing. The list may consist of full numbers (e.g. 4420123456789) or dial codes followed by an asterisk (e.g. 44201* to block all…
In the billing module, you can see the current balances of all the carriers. The balances are calculated from the rated phone calls as well as the history of invoice payments from/to the carriers. The success of having the accurate balances in the billing module depends on 3 factors: Having the correct Customer Rates and…
There are now three types of Origin Baskets independent of each other: Supplier Origin Baskets – those are defined by each Supplier in their rate sheets. Baskets of each Suppliers are isolated from other Suppliers and belong to those Suppliers only. Customer Origin Baskets – these baskets are defined at system level and are available…
Trunk configuration is the area that determines proper recognition of who the Customer and who the Supplier was in a certain call. When the call has been made, the switch produces a CDR with the two trunks in it:1) the incoming trunk – which specifies the Customer who sent the call2) the outgoing trunk –…
Novatel Control Centre can now monitor credit for the traffic received from the Customers each day. This means you can configure the maximum amount you want to allow the Customer to send traffic for within a single day. At a certain level, you may receive an alert (mail/sms) and/or block the traffic until the next…
Novatel Control Centre allows for configuring the following types of routing:1) standard routing – prioritized order of carrier choices to try for routing by the switch2) percentage routing – for balancing the traffic on a route across multiple carriers3) percentage routing with backup carriers – the extension to the percentage routing with carriers to take…
The following article will help you run the Novatel Control Centre for the first time and will walk you through the basic functionality to quickly start using the application. Visit the link to your application provided by the Novatel Team and you will find the following website. Click the ‘Start Control Centre’ button. This will…
In Credit Management screen of the Billing module you can now block traffic from a customer manually, even when that customer still has credit available. To block traffic from a Customer, first Select the Customer and then push the red Stop button as shown here. In the table it will show the traffic has been…
Credit Management in the Billing module now supports multi-level authorisation of top-ups (payments) for customers. The authorisation mode in Control Centre can be configured system-wide to be either: turned off – in this mode any top-up performed will instantly increase the customer’s Credit Balance turned on – configured to require top-up authorisation. In top-up Authorization…
Configuration All currencies in Control Centre in Configuration->Currencies->Currencies screen. On Configuration->Currencies->Exchange Rates screen you can review and configure the Exchange Rates between the currencies you have configured on the Currencies screen. The exchange rates can be configured to update automatically every night from www.exchange-rates.org, or they can be updated manually. While creating/editing a Carrier on Configuration->Carriers->Carriers screen,…
Control Centre version 3.10.7 has introduced the feature of blocking dial codes on carrier level basis. This functionality is supported across the whole system, so you can configure a dial code as blocked for a certain Customer (or a Tariff), you can generate an offer with blocked dial codes for your Customers in Sales Manager,…
Control Centre v.3.9.14 brings the support for Routing Models.Routing Models allow you to configure your routing more flexibly and easly. For example, if you have a common set of dial codes with the same routing for multiple routing plans (e.g. national traffic), you can put that into a separate Routing Plan, and in the Routing…
Introduction Control Centre allows the user to fully automate the exchange of rates between the users and their clients. There are three ways of updating rates in the system: a) Manual – the user can provide a new rate for a destination and define the effective date. This option should only be used in urgent…
To clear Java cache go to Control Panel > Programs > Java Then choose Settings Choose Delete Files And select all checkboxes to delete the cache. Click OK. It can take a few minutes to clear all the files.
Control Centre works best in Java 64-bit Runtime Environment. Java 64-bit is available under the following link: Java 1.8 Download When downloading, double check if you are downloading x64 version. Before installing new Java, please uninstall all previous Java Runtime Environments.
Routing Plans – blocked dial codes Dial codes blocking is used for temporary or permanent blocking of some particular phone numbers or whole destinations. The result of a call attempt for a blocked dial code is a blocked supplier prefix returned by NRS, which is a signal for the switch that the call should not…
Routing Plans – Excluded dial codes Dial codes exclusion is used to limit the number of available dial codes in a routing plan. It can be used whenever there is a need to create a routing plan that uses only a part of MDL. The result of a call attempt for an excluded dial code…
Automatic Rate Sheet Importer gives the user opportunity to import supplier and customer rate sheets with minimal effort. Instead of manual loading rates to Control Centre, which is a time consuming process, the user can e-mail the rate sheet with a proper subject (as described in Automatic importer: e-mail subject format) and check the results…
The following types of rate change notifications are supported by Control Centre: A-Z price lists include all of the destinations for every country offered by a Seller to a Buyer. All of the rates previously provided by the Seller are replaced by the content of the new price list, and if any destinations are missing in…
The following scenario is used to describe the meaning and functionality of Floor Price and Negative-Marin Prevention in the NovaTel Control Centre solution. We have Customer rate for the destination Afghanistan 93 being $0.5000 And the routing being Afghanistan 93: AT&T [$0.3000], BT [$0.4000], C&W [$0.5000], D-Telecom [$0.6000] In such a case if Negative Margin…
Mixed Routing Mixed routing is a compliation of percentage and standard routing. The user may define a percentage value for a number of carriers. The total percentage should be less than 100%. The remaining percentage is assigned to the standard routing. For example: Afghanistan,93,60% ATL,DTAG,ATelecom means that 60% of traffic for 93 is routed by…
Percentage Routing Percentage routing alows the user to define percentage distribution between multiple suppliers. For example one supplier may take 60% of traffic, when another supplier takes 40%. The user is also allowed to configure backup carriers to be used if all the suppliers that are used in percentage routing fail. The order of carriers…
Standard Routing Standard routing is the default routing for all routes. It can be modified by the user. By default Standard routing orders suppliers by price from the cheapest to the most expensive ones. The user may want to include quality factor in routing calculation. By using Price/Quality slider they can set the price/quality ratio…
Routing Types There are four routing types available in Planner: Standard – the order of suppliers is automatically calculated by Planner. It depends on price/quality settings configured by the user. The user can overrides position of suppliers manually or exclude unwanted choices. Percentage – the number and order of supplier is fixed and defined by…
CDR Downloading – How to The following document describes how to download a csv file with CDRs for parameters defined by the user. The CDRs can be downloaded either from any View by … screen or from the Phone Calls screen. 1. Define the CDRs that the user is interested in. To download the CDRs…
Routing formulas Method Summary Method Detail setCarrierPercentage public void setCarrierPercentage(java.lang.String carrierName, java.lang.Integer percentage) Sets a percentage value for a carrier. Sets dial code routing type to percentage routing. Parameters: carrierName – The carrier to set percentage for. percentage – Percentage value setCarrierPosition public void setCarrierPosition(java.lang.String carrierName, java.lang.Integer override) Overrides a position of a carrier. Parameters: carrierName – The carrier to set position for….
Control Centre 3.6 introduces Routing formulas. The following document describes how to use the formulas to automate your routing generation. To see all available methods read: Routing formulas – methods Applying formula The user can decide whether he wants to apply his formula on a single dial code, multiple dial codes or any destination that…
Supplier Rates screen introduction Supplier Rates screen display options
Import Templates basic settings Import Templates advanced options
Alerts is an application which sits on top of the other Control Centre applications and provides various alerts for these applications. Depending on which applications are available in the suite, different Alert formulas will be accessible. In order to have part of the application/network traffic monitored (e.g. ASR for different destinations) a new Alert Formula…
To create a new Formula Instance go to the Configuration screen and press the Add button. The dialog where you configure your new Alert Formula Instance has three main tabs storing different groups of properties. Provide a title and description for the new Formula Instance. On the right you may specify (optional) multiple e-mail addresses…
Once the Alert is generated, the responsible persons are notified and the Alerts are accessible from the Overview screen. The screen consists of three parts. At the top there is a set of filters to allow the users to finds only those Alerts they are interested in. In the middle panel there is a list…
There is a Yahoo Widget one can have on the desktop which presents the latest Alerts. This allows the users to quickly spot the new Alerts without even launching Control Centre. In the basic view the list of all new Alerts is displayed. After clicking on the selected row, the Alert’s details are presented.
