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Alerts Introduction
Alerts is an application which sits on top of the other Control Centre applications and provides various alerts for these applications. Depending on which applications are available in the suite, different Alert formulas will be accessible. In order to have part of the application/network traffic monitored (e.g. ASR for different destinations) a new Alert Formula…
Trunks configuration
Trunk configuration is the area that determines proper recognition of who the Customer and who the Supplier was in a certain call. When the call has been made, the switch produces a CDR with the two trunks in it:1) the incoming trunk – which specifies the Customer who sent the call2) the outgoing trunk –…
Percentage Routing
Percentage Routing Percentage routing alows the user to define percentage distribution between multiple suppliers. For example one supplier may take 60% of traffic, when another supplier takes 40%. The user is also allowed to configure backup carriers to be used if all the suppliers that are used in percentage routing fail. The order of carriers…
Supplier Rates
Supplier Rates screen introduction Supplier Rates screen display options
Downloading CDRs
CDR Downloading – How to The following document describes how to download a csv file with CDRs for parameters defined by the user. The CDRs can be downloaded either from any View by … screen or from the Phone Calls screen. 1. Define the CDRs that the user is interested in. To download the CDRs…
Daily Credit monitoring and blocking
Novatel Control Centre can now monitor credit for the traffic received from the Customers each day. This means you can configure the maximum amount you want to allow the Customer to send traffic for within a single day. At a certain level, you may receive an alert (mail/sms) and/or block the traffic until the next…