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Routing Plans – Routing Types
Routing Types There are four routing types available in Planner: Standard – the order of suppliers is automatically calculated by Planner. It depends on price/quality settings configured by the user. The user can overrides position of suppliers manually or exclude unwanted choices. Percentage – the number and order of supplier is fixed and defined by…
Adjusting Carrier balance in Credits
In the billing module, you can see the current balances of all the carriers. The balances are calculated from the rated phone calls as well as the history of invoice payments from/to the carriers. The success of having the accurate balances in the billing module depends on 3 factors: Having the correct Customer Rates and…
Top-up authorisation in Credit Management
Credit Management in the Billing module now supports multi-level authorisation of top-ups (payments) for customers. The authorisation mode in Control Centre can be configured system-wide to be either: turned off – in this mode any top-up performed will instantly increase the customer’s Credit Balance turned on – configured to require top-up authorisation. In top-up Authorization…
Routing Formulas
Control Centre 3.6 introduces Routing formulas. The following document describes how to use the formulas to automate your routing generation. To see all available methods read: Routing formulas – methods Applying formula The user can decide whether he wants to apply his formula on a single dial code, multiple dial codes or any destination that…
