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Alerts Introduction
Alerts is an application which sits on top of the other Control Centre applications and provides various alerts for these applications. Depending on which applications are available in the suite, different Alert formulas will be accessible. In order to have part of the application/network traffic monitored (e.g. ASR for different destinations) a new Alert Formula…
Top-up authorisation in Credit Management
Credit Management in the Billing module now supports multi-level authorisation of top-ups (payments) for customers. The authorisation mode in Control Centre can be configured system-wide to be either: turned off – in this mode any top-up performed will instantly increase the customer’s Credit Balance turned on – configured to require top-up authorisation. In top-up Authorization…
Adjusting Carrier balance in Credits
In the billing module, you can see the current balances of all the carriers. The balances are calculated from the rated phone calls as well as the history of invoice payments from/to the carriers. The success of having the accurate balances in the billing module depends on 3 factors: Having the correct Customer Rates and…
Floor price and Negative-Margin Prevention
The following scenario is used to describe the meaning and functionality of Floor Price and Negative-Marin Prevention in the NovaTel Control Centre solution. We have Customer rate for the destination Afghanistan 93 being $0.5000 And the routing being Afghanistan 93: AT&T [$0.3000], BT [$0.4000], C&W [$0.5000], D-Telecom [$0.6000] In such a case if Negative Margin…
