How routing scenarios really work

How routing scenarios really work

Novatel Control Centre allows for configuring the following types of routing:1) standard routing – prioritized order of carrier choices to try for routing by the switch2) percentage routing – for balancing the traffic on a route across multiple carriers3) percentage routing with backup carriers – the extension to the percentage routing with carriers to take…

Top-up authorisation in Credit Management

Top-up authorisation in Credit Management

Credit Management in the Billing module now supports multi-level authorisation of top-ups (payments) for customers. The authorisation mode in Control Centre can be configured system-wide to be either: turned off – in this mode any top-up performed will instantly increase the customer’s Credit Balance turned on – configured to require top-up authorisation. In top-up Authorization…

Multicurrency support in Control Centre

Multicurrency support in Control Centre

Configuration All currencies in Control Centre in Configuration->Currencies->Currencies screen. On Configuration->Currencies->Exchange Rates screen you can review and configure the Exchange Rates between the currencies you have configured on the Currencies screen. The exchange rates can be configured to update automatically every night from www.exchange-rates.org, or they can be updated manually. While creating/editing a Carrier on Configuration->Carriers->Carriers screen,…

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Blocked Dial Codes

Control Centre version 3.10.7 has introduced the feature of blocking dial codes on carrier level basis. This functionality is supported across the whole system, so you can configure a dial code as blocked for a certain Customer (or a Tariff), you can generate an offer with blocked dial codes for your Customers in Sales Manager,…

Routing Models introduction

Control Centre v.3.9.14 brings the support for Routing Models.Routing Models allow you to configure your routing more flexibly and easly. For example, if you have a common set of dial codes with the same routing for multiple routing plans (e.g. national traffic), you can put that into a separate Routing Plan, and in the Routing…

Rate Sheet Importing

Rate Sheet Importing

Introduction Control Centre allows the user to fully automate the exchange of rates between the users and their clients. There are three ways of updating rates in the system: a) Manual – the user can provide a new rate for a destination and define the effective date. This option should only be used in urgent…

Java Upgrade

Java Upgrade

Control Centre works best in Java 64-bit Runtime Environment. Java 64-bit is available under the following link: Java 1.8 Download When downloading, double check if you are downloading x64 version. Before installing new Java, please uninstall all previous Java Runtime Environments.  

Floor price and Negative-Margin Prevention
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Floor price and Negative-Margin Prevention

The following scenario is used to describe the meaning and functionality of Floor Price and Negative-Marin Prevention in the NovaTel Control Centre solution. We have Customer rate for the destination Afghanistan 93 being $0.5000 And the routing being Afghanistan 93: AT&T [$0.3000], BT [$0.4000], C&W [$0.5000], D-Telecom [$0.6000] In such a case if Negative Margin…

Mixed Routing

Mixed Routing

Mixed Routing Mixed routing is a compliation of percentage and standard routing. The user may define a percentage value for a number of carriers. The total percentage should be less than 100%. The remaining percentage is assigned to the standard routing. For example: Afghanistan,93,60% ATL,DTAG,ATelecom means that 60% of traffic for 93 is routed by…

Percentage Routing

Percentage Routing

Percentage Routing Percentage routing alows the user to define percentage distribution between multiple suppliers. For example one supplier may take 60% of traffic, when another supplier takes 40%. The user is also allowed to configure backup carriers to be used if all the suppliers that are used in percentage routing fail. The order of carriers…

Standard Routing

Standard Routing

Standard Routing Standard routing is the default routing for all routes. It can be modified by the user. By default Standard routing orders suppliers by price from the cheapest to the most expensive ones. The user may want to include quality factor in routing calculation. By using Price/Quality slider they can set the price/quality ratio…

Downloading CDRs
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Downloading CDRs

CDR Downloading – How to The following document describes how to download a csv file with CDRs for parameters defined by the user. The CDRs can be downloaded either from any View by … screen or from the Phone Calls screen. 1. Define the CDRs that the user is interested in. To download the CDRs…

Routing formulas – methods

Routing formulas – methods

Routing formulas Method Summary Method Detail setCarrierPercentage public void setCarrierPercentage(java.lang.String carrierName, java.lang.Integer percentage) Sets a percentage value for a carrier. Sets dial code routing type to percentage routing. Parameters: carrierName – The carrier to set percentage for. percentage – Percentage value setCarrierPosition public void setCarrierPosition(java.lang.String carrierName, java.lang.Integer override) Overrides a position of a carrier. Parameters: carrierName – The carrier to set position for….

Routing Formulas

Routing Formulas

Control Centre 3.6 introduces Routing formulas. The following document describes how to use the formulas to automate your routing generation. To see all available methods read: Routing formulas – methods Applying formula The user can decide whether he wants to apply his formula on a single dial code, multiple dial codes or any destination that…

Alerts Introduction

Alerts Introduction

Alerts is an application which sits on top of the other Control Centre applications and provides various alerts for these applications. Depending on which applications are available in the suite, different Alert formulas will be accessible. In order to have part of the application/network traffic monitored (e.g. ASR for different destinations) a new Alert Formula…

Alerts Management

Alerts Management

Once the Alert is generated, the responsible persons are notified and the Alerts are accessible from the Overview screen. The screen consists of three parts.  At the top there is a set of filters to allow the users to finds only those Alerts they are interested in. In the middle panel there is a list…

Alerts widget

Alerts widget

There is a Yahoo Widget one can have on the desktop which presents the latest Alerts. This allows the users to quickly spot the new Alerts without even launching Control Centre. In the basic view the list of all new Alerts is displayed. After clicking on the selected row, the Alert’s details are presented.