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Manual traffic blocking for Customers
In Credit Management screen of the Billing module you can now block traffic from a customer manually, even when that customer still has credit available. To block traffic from a Customer, first Select the Customer and then push the red Stop button as shown here. In the table it will show the traffic has been…
Alert Formula Configuration
To create a new Formula Instance go to the Configuration screen and press the Add button. The dialog where you configure your new Alert Formula Instance has three main tabs storing different groups of properties. Provide a title and description for the new Formula Instance. On the right you may specify (optional) multiple e-mail addresses…
Downloading CDRs
CDR Downloading – How to The following document describes how to download a csv file with CDRs for parameters defined by the user. The CDRs can be downloaded either from any View by … screen or from the Phone Calls screen. 1. Define the CDRs that the user is interested in. To download the CDRs…
Alerts Introduction
Alerts is an application which sits on top of the other Control Centre applications and provides various alerts for these applications. Depending on which applications are available in the suite, different Alert formulas will be accessible. In order to have part of the application/network traffic monitored (e.g. ASR for different destinations) a new Alert Formula…
Alerts widget
There is a Yahoo Widget one can have on the desktop which presents the latest Alerts. This allows the users to quickly spot the new Alerts without even launching Control Centre. In the basic view the list of all new Alerts is displayed. After clicking on the selected row, the Alert’s details are presented.