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Alerts Management
Once the Alert is generated, the responsible persons are notified and the Alerts are accessible from the Overview screen. The screen consists of three parts. At the top there is a set of filters to allow the users to finds only those Alerts they are interested in. In the middle panel there is a list…
Trunks configuration
Trunk configuration is the area that determines proper recognition of who the Customer and who the Supplier was in a certain call. When the call has been made, the switch produces a CDR with the two trunks in it:1) the incoming trunk – which specifies the Customer who sent the call2) the outgoing trunk –…
Alerts Introduction
Alerts is an application which sits on top of the other Control Centre applications and provides various alerts for these applications. Depending on which applications are available in the suite, different Alert formulas will be accessible. In order to have part of the application/network traffic monitored (e.g. ASR for different destinations) a new Alert Formula…