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Alert Formula Configuration
To create a new Formula Instance go to the Configuration screen and press the Add button. The dialog where you configure your new Alert Formula Instance has three main tabs storing different groups of properties. Provide a title and description for the new Formula Instance. On the right you may specify (optional) multiple e-mail addresses…
Downloading CDRs
CDR Downloading – How to The following document describes how to download a csv file with CDRs for parameters defined by the user. The CDRs can be downloaded either from any View by … screen or from the Phone Calls screen. 1. Define the CDRs that the user is interested in. To download the CDRs…
Alerts widget
There is a Yahoo Widget one can have on the desktop which presents the latest Alerts. This allows the users to quickly spot the new Alerts without even launching Control Centre. In the basic view the list of all new Alerts is displayed. After clicking on the selected row, the Alert’s details are presented.