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Rate Sheet Importing
Introduction Control Centre allows the user to fully automate the exchange of rates between the users and their clients. There are three ways of updating rates in the system: a) Manual – the user can provide a new rate for a destination and define the effective date. This option should only be used in urgent…

Supplier Rates
Supplier Rates screen introduction Supplier Rates screen display options

Getting started with Novatel
The following article will help you run the Novatel Control Centre for the first time and will walk you through the basic functionality to quickly start using the application. Visit the link to your application provided by the Novatel Team and you will find the following website. Click the ‘Start Control Centre’ button. This will…

Trunks configuration
Trunk configuration is the area that determines proper recognition of who the Customer and who the Supplier was in a certain call. When the call has been made, the switch produces a CDR with the two trunks in it:1) the incoming trunk – which specifies the Customer who sent the call2) the outgoing trunk –…