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Rate Sheet Importing
Introduction Control Centre allows the user to fully automate the exchange of rates between the users and their clients. There are three ways of updating rates in the system: a) Manual – the user can provide a new rate for a destination and define the effective date. This option should only be used in urgent…

Routing Formulas
Control Centre 3.6 introduces Routing formulas. The following document describes how to use the formulas to automate your routing generation. To see all available methods read: Routing formulas – methods Applying formula The user can decide whether he wants to apply his formula on a single dial code, multiple dial codes or any destination that…

Alert Formula Configuration
To create a new Formula Instance go to the Configuration screen and press the Add button. The dialog where you configure your new Alert Formula Instance has three main tabs storing different groups of properties. Provide a title and description for the new Formula Instance. On the right you may specify (optional) multiple e-mail addresses…
Routing Models introduction
Control Centre v.3.9.14 brings the support for Routing Models.Routing Models allow you to configure your routing more flexibly and easly. For example, if you have a common set of dial codes with the same routing for multiple routing plans (e.g. national traffic), you can put that into a separate Routing Plan, and in the Routing…

Alerts Introduction
Alerts is an application which sits on top of the other Control Centre applications and provides various alerts for these applications. Depending on which applications are available in the suite, different Alert formulas will be accessible. In order to have part of the application/network traffic monitored (e.g. ASR for different destinations) a new Alert Formula…