Control Centre version 3.10.7 has introduced the feature of blocking dial codes on carrier level basis. This functionality is supported across the whole system, so you can configure a dial code as blocked for a certain Customer (or a Tariff), you can generate an offer with blocked dial codes for your Customers in Sales Manager,…
In the billing module, you can see the current balances of all the carriers. The balances are calculated from the rated phone calls as well as the history of invoice payments from/to the carriers. The success of having the accurate balances in the billing module depends on 3 factors: Having the correct Customer Rates and…
Trunk configuration is the area that determines proper recognition of who the Customer and who the Supplier was in a certain call. When the call has been made, the switch produces a CDR with the two trunks in it:1) the incoming trunk – which specifies the Customer who sent the call2) the outgoing trunk –…
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