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Adjusting Carrier balance in Credits
In the billing module, you can see the current balances of all the carriers. The balances are calculated from the rated phone calls as well as the history of invoice payments from/to the carriers. The success of having the accurate balances in the billing module depends on 3 factors: Having the correct Customer Rates and…

Getting started with Novatel
The following article will help you run the Novatel Control Centre for the first time and will walk you through the basic functionality to quickly start using the application. Visit the link to your application provided by the Novatel Team and you will find the following website. Click the ‘Start Control Centre’ button. This will…

Rate Sheet Importing
Introduction Control Centre allows the user to fully automate the exchange of rates between the users and their clients. There are three ways of updating rates in the system: a) Manual – the user can provide a new rate for a destination and define the effective date. This option should only be used in urgent…