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Routing Plans – Routing Types
Routing Types There are four routing types available in Planner: Standard – the order of suppliers is automatically calculated by Planner. It depends on price/quality settings configured by the user. The user can overrides position of suppliers manually or exclude unwanted choices. Percentage – the number and order of supplier is fixed and defined by…

Manual traffic blocking for Customers
In Credit Management screen of the Billing module you can now block traffic from a customer manually, even when that customer still has credit available. To block traffic from a Customer, first Select the Customer and then push the red Stop button as shown here. In the table it will show the traffic has been…
Adjusting Carrier balance in Credits
In the billing module, you can see the current balances of all the carriers. The balances are calculated from the rated phone calls as well as the history of invoice payments from/to the carriers. The success of having the accurate balances in the billing module depends on 3 factors: Having the correct Customer Rates and…
Blocked Dial Codes
Control Centre version 3.10.7 has introduced the feature of blocking dial codes on carrier level basis. This functionality is supported across the whole system, so you can configure a dial code as blocked for a certain Customer (or a Tariff), you can generate an offer with blocked dial codes for your Customers in Sales Manager,…