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Blocked Dial Codes
Control Centre version 3.10.7 has introduced the feature of blocking dial codes on carrier level basis. This functionality is supported across the whole system, so you can configure a dial code as blocked for a certain Customer (or a Tariff), you can generate an offer with blocked dial codes for your Customers in Sales Manager,…

Alert Formula Configuration
To create a new Formula Instance go to the Configuration screen and press the Add button. The dialog where you configure your new Alert Formula Instance has three main tabs storing different groups of properties. Provide a title and description for the new Formula Instance. On the right you may specify (optional) multiple e-mail addresses…

Supplier Rates
Supplier Rates screen introduction Supplier Rates screen display options

Trunks configuration
Trunk configuration is the area that determines proper recognition of who the Customer and who the Supplier was in a certain call. When the call has been made, the switch produces a CDR with the two trunks in it:1) the incoming trunk – which specifies the Customer who sent the call2) the outgoing trunk –…

Standard Routing
Standard Routing Standard routing is the default routing for all routes. It can be modified by the user. By default Standard routing orders suppliers by price from the cheapest to the most expensive ones. The user may want to include quality factor in routing calculation. By using Price/Quality slider they can set the price/quality ratio…