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Trunks configuration
Trunk configuration is the area that determines proper recognition of who the Customer and who the Supplier was in a certain call. When the call has been made, the switch produces a CDR with the two trunks in it:1) the incoming trunk – which specifies the Customer who sent the call2) the outgoing trunk –…
Rate Sheet Importing
Introduction Control Centre allows the user to fully automate the exchange of rates between the users and their clients. There are three ways of updating rates in the system: a) Manual – the user can provide a new rate for a destination and define the effective date. This option should only be used in urgent…
Routing Formulas
Control Centre 3.6 introduces Routing formulas. The following document describes how to use the formulas to automate your routing generation. To see all available methods read: Routing formulas – methods Applying formula The user can decide whether he wants to apply his formula on a single dial code, multiple dial codes or any destination that…