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Alert Formula Configuration
To create a new Formula Instance go to the Configuration screen and press the Add button. The dialog where you configure your new Alert Formula Instance has three main tabs storing different groups of properties. Provide a title and description for the new Formula Instance. On the right you may specify (optional) multiple e-mail addresses…
Adjusting Carrier balance in Credits
In the billing module, you can see the current balances of all the carriers. The balances are calculated from the rated phone calls as well as the history of invoice payments from/to the carriers. The success of having the accurate balances in the billing module depends on 3 factors: Having the correct Customer Rates and…

Floor price and Negative-Margin Prevention
The following scenario is used to describe the meaning and functionality of Floor Price and Negative-Marin Prevention in the NovaTel Control Centre solution. We have Customer rate for the destination Afghanistan 93 being $0.5000 And the routing being Afghanistan 93: AT&T [$0.3000], BT [$0.4000], C&W [$0.5000], D-Telecom [$0.6000] In such a case if Negative Margin…

Standard Routing
Standard Routing Standard routing is the default routing for all routes. It can be modified by the user. By default Standard routing orders suppliers by price from the cheapest to the most expensive ones. The user may want to include quality factor in routing calculation. By using Price/Quality slider they can set the price/quality ratio…