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Top-up authorisation in Credit Management
Credit Management in the Billing module now supports multi-level authorisation of top-ups (payments) for customers. The authorisation mode in Control Centre can be configured system-wide to be either: turned off – in this mode any top-up performed will instantly increase the customer’s Credit Balance turned on – configured to require top-up authorisation. In top-up Authorization…
Adjusting Carrier balance in Credits
In the billing module, you can see the current balances of all the carriers. The balances are calculated from the rated phone calls as well as the history of invoice payments from/to the carriers. The success of having the accurate balances in the billing module depends on 3 factors: Having the correct Customer Rates and…
Trunks configuration
Trunk configuration is the area that determines proper recognition of who the Customer and who the Supplier was in a certain call. When the call has been made, the switch produces a CDR with the two trunks in it:1) the incoming trunk – which specifies the Customer who sent the call2) the outgoing trunk –…
Manual traffic blocking for Customers
In Credit Management screen of the Billing module you can now block traffic from a customer manually, even when that customer still has credit available. To block traffic from a Customer, first Select the Customer and then push the red Stop button as shown here. In the table it will show the traffic has been…