Routing Models introduction

Control Centre v.3.9.14 brings the support for Routing Models.
Routing Models allow you to configure your routing more flexibly and easly.

For example, if you have a common set of dial codes with the same routing for multiple routing plans (e.g. national traffic), you can put that into a separate Routing Plan, and in the Routing Model just define the dial codes for which the phone calls should be routed by this Routing Plan. This is called ‘Exceptional Routing Plan’.

If no Exceptional Routing Plan is found for the phone call, the Main Routing Plan of the Routing Model will be used. Of course, you can have Routing Models with the Main Routing Plan only and no Exceptional Routing Plans.

In other words, the Routing Model sits between the Customer and the actual Routing Plan. When the Routing Model defines no Exceptional Routing Plans, then the whole Customer’s traffic actually routed be the Main Routing Plan of the Model.

In case the Routing Model defines Exceptional Routing Plan(s), then the Customer’s traffic can be routed be either of them, and it depends on the dialled number and its relation to the dial-code-exceptions defined in the Routine Model.

Routing Models usage example

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